Privacy Policy

Privacy Policy

At Arsu Journeys, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect

  • Personal details: name, contact information, passport/visa details.
  • Payment information: credit/debit card details (processed securely via third-party gateways).
  • Travel preferences: dietary needs, accommodation choices, special requests.
  • Technical data: IP address, browser type, device information.

How We Use Your Information

  • To process bookings and payments.
  • To communicate updates, confirmations, and travel advisories.
  • To share necessary details with service providers (hotels, airlines, transport).
  • To improve our services and website functionality.

Data Sharing & Disclosure

  • We do not sell or rent personal data.
  • Information is shared only with trusted partners essential for delivering services.
  • Disclosure may occur if required by law or government authorities.

Data Security

  • We use SSL encryption and secure servers to protect your information.
  • Access to personal data is restricted to authorized staff.
  • Payment details are never stored on our servers.

Data Retention

  • Personal data is retained only as long as necessary for bookings and legal compliance.
  • Customers may request deletion of their data after services are completed.

Your Rights

  • Right to access, correct, or delete your personal data.
  • Right to withdraw consent for marketing communications.
  • GDPR-compliant rights for EU customers (data portability, restriction of processing).

Cookies & Tracking

  • Our website uses cookies to enhance user experience and analyze traffic.
  • Users can disable cookies in their browser settings, though some features may not function properly.

International Transfers

  • If you are booking from outside India, your data may be transferred to and processed in India.
  • We ensure adequate safeguards for international data transfers.

Policy Updates

  • This Privacy Policy may be updated periodically.
  • The latest version will always be available on our website.

Contact Us

For questions or requests regarding your data, contact:

  • Email : arsujourneys@gmail.com
  • Phone: +91 90365 54829 / +91 90365 54827